Coping Place Counseling Services, LLC is committed to protecting your privacy. To better protect your privacy I provide this notice explaining my online information practices. To make this notice easy to find, we make it available on my website.

  1. INFORMATION COLLECTION AND USE
    I collect information about visitors to my Site so that I can provide an experience that is responsive to my users’ and customers’ needs. I do not collect medical information or credit card information through my Site. My Site may use forms in which you give me contact information (including your name, telephone number, and email address) so you can request information or support. I receive and store any information you enter on my Site, or give me in any other way, including through email, telephone, or other communications. You do not need to give me any personal information in order to use my Site. I will not sell, share, trade or otherwise use any information you provide unless you expressly provide in writing permission for such use. I collect this information to improve my service, and to help me determine your individual needs so I may serve you better individually. I will not sell, share, trade or otherwise use any medical information under any circumstances. If you require medical information, you must request it from me directly via a Medical Release form. I may also collect non-personally identifiable information about you, such as your use of our web sites, communication preferences, aggregated data relative to your Services, and responses to promotional offers and surveys. I may use or disclose aggregate information only where no individual is identified for a number of purposes, including: (a) Compiling aggregate statistics of usage for improving the web site; (b) Developing, maintaining and administering the web site; and (c) Following up on comments and other messages that you submit to me through the web site. Please note, to better safeguard your information, please do not include any credit card information in your electronic communication unless it is specifically required by me as part of Services or transaction fulfillment process sites. This Site and my Services may contain links to other websites. Unfortunately, I am not responsible for the privacy practices or the content of such sites.
  2. SECURITY
    This Site has security measures in place to protect against the loss, misuse or alteration of the information under my control. If my site allows you to enter sensitive information (such as a credit card number) on order firms, I encrypt the transmission of that information using secure socket layer technology (SSL). I may also at times provide information about you to third parties to provide various services on our behalf, such as providers who process credit card payments. I will only share information about you that is necessary for the third party to provide the requested service. These companies are prohibited from retaining, sharing, buying, selling, storing or using your personally identifiable information for any secondary purposes. I follow generally accepted standards to protect the personal information submitted to me, both during transmission and once I receive it. No method of transmission over the Internet, or method of electronic storage, is one hundred percent (100%) secure, however. Therefore, I cannot guarantee its absolute security.
  3. GOOGLE ANALYTICS AND COOKIES
    I may use a tool called “Google Analytics” to collect information about use of this Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information. Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site. This cookie cannot be used by anyone but Google, Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States. I use the information received from Google Analytics only to improve services on this Site. I do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Privacy Policy http://www.google.com/policies/privacy. You can prevent Google Analytics from recognizing you on return visits to this Site by disabling the Google Analytics cookie on your browser.

THIS NOTICE DESCRIBES HOW MEDICAL/MENTAL HEALTH INFORMATION ABOUT YOU
MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.

Coping Place Counseling Services, LLC is committed to client confidentiality. I will only release information in accordance with state and federal laws and the ethics of the counseling profession. This notice describes policies of Coping Place Counseling Services, LLC related to the use and disclosure of your healthcare information. Use and disclosure of protected health information for the purposes of providing services: Providing treatment services, collecting payment and conducting healthcare operations are necessary activities for quality care. State and federal laws allow us to use and disclose your health information for these purposes.

TREATMENT:

Coping Place Counseling Services, LLC may use or disclose your health information:

  • to provide, manage, or coordinate your care
  • to utilize the services of consultants in your care
  • for referral purposes

PAYMENT

Coping Place Counseling Services, LLC may use or disclose your health information:

  • to verify insurance and coverage
  • to process claims and collect fees

HEALTHCARE OPERATIONS

Coping Place Counseling Services, LLC may use or disclose your health information:

  • to review of treatment procedures
  • to review of business activities
  • for certification purposes
  • for staff training purposes
  • for compliance and licensing activities purposes

OTHER USES AND DISCLOSURES WITHOUT YOUR CONSENT

Coping Place Counseling Services, LLC may need to use or disclose your information in the following

instances. This list is not exclusive.

  • Mandated reporting (ex. child discloses physical abuse)
  • Emergencies (ex. client discloses suicidal ideation)
  • Criminal damage (ex. crime is committed against staff)
  • Appointment scheduling (ex. confirming or rescheduling appointments)
  • As required by law (ex. subpoena or court order)

COMPLAINTS

If you believe Coping Place Counseling Services, LLC has violated your privacy rights, you have the right to file a complaint in writing with Coping Place Counseling Services, LLC at 7120 W 127th St, Palos Heights, IL 60463. Coping Place Counseling Services, LLC’s privacy practices are subject to change without notice.